Fees and Cancellation Policy

Fees and Payments 

Fees are typically based on a 50 minute hour with 10 minutes note taking time allocated post session.

Fees are charged for professional contact/ services including; In person consultation, phone/skype consultation, Report preparation, Preparation of therapy materials where requested by the client, Court preparation and related waiting time and various other services as stipulated.

Fees for phone/Skype consultations, reports/ letters and off-site visits (e.g., school observations) are required in advance.

Cash, cheque and Credit Card payments (Visa and Master Card only) are accepted. EFTPOS (Cheque and Savings accounts) is also accepted.

If you are entitled to government rebates under Medicare Plans (i.e Mental Health Care plan), we may be able to process your claim on the spot. Please be aware that Medicare and NDIS/FaHSCIA claiming may not be used concurrently.

Cherished Minds is a Private Psychology Clinic and as such we unfortunately do not offer bulk billing services.

Cancellation Policy

We, like many professional services, have a cancellation policy that reflects the time that a clinician sets aside for your appointment. We also generally run waiting lists, so if we are given reasonable notice then we can offer another client a time that is suitable.
Therefore, full fee of the pre-scheduled service is charged for sessions that are cancelled less than/within one business day (24 hours) prior to the scheduled appointment time and where the Client Fails to attend their pre-scheduled appointment without notice. Consultations cancelled within 48hrs notice of the prescheduled appointment will be charged 50% of the prescheduled appointment fee. The cancellation policy is strictly adhered to and applies to all reasons for session cancellation including ill health unless a doctors certificate is provided.

Please contact us at info@cherishedminds.com.au to obtain more information about our fees.