At Cherished Minds Psychology we are committed to continuous improvement and welcome feedback that can help us to continue to provide a quality service.
Cherished Minds upholds various methods to ensure effective and ample opportunity for clients to review services and access assistance with potential concerns. This includes intermittent feedback surveys provided to all clients, short form surveys available in the waiting room and policies and procedures to handle any concerns.
Registers are kept to maintain a record of all feedback and demonstrate effective implementation of feedback.
Cherished Minds staff value client feedback and acknowledge that it is important for effective continuous improvement.
Please see below for Cherished Minds Procedures